Decision brief · July 2026

Make neighborhood energy advice feel effortless.

FOR APPROVAL

Northstar is a plain-language home-energy guide for renters and homeowners. We are asking for a 90-day pilot in two districts to validate demand, trust, and an assisted-referral model before committing to a citywide launch.

Advice is abundant; tailored next steps are not.

Residents encounter generic checklists, fragmented programs, and confusing eligibility rules. A guided intake can turn a five-minute conversation into a prioritized action plan and a warm handoff to local support.

  • Prototype a bilingual intake and action-plan experience.
  • Train partner librarians to offer a 15-minute guided session.
  • Measure completed referrals and reported confidence.
  • Seven local programs already provide the underlying incentives.
  • Partners can host the pilot inside existing service hours.
  • No account, address history, or payment data is needed.
240completed guidance sessions
60%leave with a next action chosen
4.5/5participant confidence target